Private Policy
Privacy Policy Overview
- Introduction
This Privacy Policy outlines how Spoon River Designs & Marketing Inc. (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you use our online consultation services. We are committed to safeguarding your privacy and ensuring that your personal information is protected.
- Information We Collect
We collect various types of information to provide and improve our services. This includes:
Personal Information
- Name: To identify you and personalize your experience.
- Contact Information: Such as email address, phone number, and mailing address for communication purposes.
- Payment Information: Credit card details or other payment information for processing transactions.
Business Information
- Business History: Information about your past and current business production
- Consultation Records: Notes and records from your consultations with our business consultation professionals.
Technical Information
- Device Information: Information about the device you use to access our services, including IP address, browser type, and operating system.
- Usage Data: Information about how you use our services, such as pages visited, time spent on the site, and other usage patterns.
- How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services
- To schedule and conduct online consultations.
- To communicate with you about your appointments and provide customer support.
Improving Services
- To analyze usage patterns and improve the functionality and user experience of our services.
- To develop new features and services based on user feedback and usage data.
Marketing and Communication
- To send you promotional materials and updates about our services, with your consent.
- To personalize your experience and provide recommendations based on your preferences.
- Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
With Freelance/ Marketing Cooperative Professionals
- To provide you with the best possible care, we may share your marketing strategy information with our network of marketing consulting professionals.
With Service Providers
- We may share your information with third-party service providers who assist us in operating our services, such as payment processors and IT support.
Legal Requirements
- We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
- Data Security
We take the security of your personal information seriously and implement various measures to protect it, including:
Encryption
- We use encryption to protect your data during transmission and storage.
Access Controls
- We restrict access to your personal information to authorized personnel only.
Regular Audits
- We conduct regular security audits to identify and address potential vulnerabilities.
- Your Rights and Choices
You have certain rights regarding your personal information, including:
Access and Correction
- You can request access to your personal information and ask us to correct any inaccuracies.
Deletion
- You can request that we delete your personal information, subject to certain legal and contractual restrictions.
Opt-Out
- You can opt-out of receiving marketing communications from us at any time.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. This includes:
Essential Cookies
- Necessary for the operation of our website and services.
Analytical Cookies
- Used to analyze how users interact with our website and improve its performance.
Marketing Cookies
- Used to deliver personalized advertisements and track the effectiveness of our marketing campaigns.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
- Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Phone: 408-316-5222
- Mailing Address: 429 N. Weber Road, Suite B #183, Romeoville, IL 60446